Last Updated: July 25, 2025
1. Definitions
- “Company”, “We”, “Us”, “Our”: Refers to COBAIT
- “You”, “Your”, “Client”: User accessing our services
- “Website”: https://cobait.com and all subdomains
- “Services”: Includes Managed IT Services, Helpdesk Support, Cloud Migration, Cybersecurity, RMM, BCDR, IT Consulting, Custom Software, Staff Augmentation, and related offerings
2. Acceptable Use
You agree to use this website lawfully. You may not:
- Copy, resell, or republish any content without permission
- Scrape, harvest, or aggregate data from this site
- Post or transmit harmful, illegal, or abusive content
- Attempt to interfere with the operation or security of this site
3. Intellectual Property
- All content © 2000–2025 COBAIT or licensors
- Trademarks include COBAIT® and BizTRAQ®
- Personal, non-commercial use is permitted; all other use requires prior written approval
4. Cookie & Tracking Policy
By using this website, you consent to our use of cookies as outlined in our Privacy Policy.
5. User-Generated Content
- You retain rights to content you submit
- You grant COBAIT a royalty-free, perpetual license to use submitted content
- Content must be lawful and not violate third-party rights
- We reserve the right to remove user content at our discretion
6. SMS Communications
By providing your mobile number and opting into SMS communications, you agree to receive text messages from COBAIT for service notifications, outage alerts, helpdesk updates, appointment reminders, and operational updates.
- Message frequency may vary based on your services
- Message and data rates may apply depending on your carrier
- To opt out of SMS, reply STOP to any message
- For assistance, reply HELP or email info@cobait.com
- We do not share SMS consent or phone numbers with third parties
- Note: SMS preferences cannot currently be managed via the Opt-Out Page
7. Service Agreements
- Master Services Agreement (MSA) governs all client engagements
- Specific deliverables are defined in written Service Orders
- Auto-renewal applies to subscriptions unless cancelled in writing
8. Payment Terms
- Standard terms: Net 30
- Late payments may incur 1.5% monthly interest
- Billing disputes must be raised within 15 days of invoice
9. Limitation of Liability
- Liability is limited to the total amount paid by you in the last 12 months
- We are not liable for indirect, incidental, or consequential damages
- SLAs apply only where agreed in writing
10. Indemnification
You agree to indemnify and hold harmless COBAIT from any third-party claims arising from:
- Your violation of these Terms
- Unauthorized use of our services
- Your infringement of another party’s rights
11. Warranties
- Services are provided “as is” without warranties unless otherwise stated in a signed contract
- We disclaim all implied warranties, including merchantability or fitness for a particular purpose
12. Termination
- We reserve the right to suspend or terminate services for violation of these Terms
- Termination may occur with 30 days’ written notice
- Client has 30 days post-termination to retrieve their data
13. Governing Law and Dispute Resolution
- These Terms are governed by the laws of the State of Texas
- All disputes will be resolved in the courts of Harris County, Texas
- Mediation is required before litigation
- Class action lawsuits are expressly waived
14. Modifications
COBAIT reserves the right to update these Terms at any time. Your continued use of the website constitutes acceptance of any changes. Please check this page periodically.
15. Contact Information
COBAIT
9494 Southwest Freeway #850
Houston, TX 77074, United States
Phone: +1 (832) 709-0541
Email: info@cobait.com