Privacy Policy

Effective Date: July 25, 2025

1. What Information We Collect

Automatically Collected Information:

IP address (anonymized via Google Analytics)
Pages visited and time spent on each page
Referrer URLs and browser type
Device and OS information
Interaction with contact forms and page elements

Voluntarily Provided Information:

Name, email address, and phone number
Company or organization name
Details submitted via contact or credential forms
Optional opt-in to SMS notifications (phone number only)

2. Use of Cookies and Tracking Technologies

We use cookies to enhance usability, analyze web traffic, and manage site performance. These include:

Session cookies (temporary navigation support)
Persistent cookies (to remember preferences)
Google Analytics (analytics tracking)
Google reCAPTCHA (spam protection)

You may manage your cookie preferences via our Opt-Out Preferences Page.

3. Use of Analytics & Third-Party Services

Google Analytics: Tracks basic engagement metrics; anonymizes IP addresses by default.
Google reCAPTCHA: Protects forms by analyzing behavior; may collect IP address and mouse movement.
Google Maps: May load on contact pages and collect location-based data.
Embedded Content: Pages may include content from Facebook, LinkedIn, or YouTube, which may track your interactions.

4. How We Use Your Data

Respond to service inquiries and contact form submissions
Schedule consultations or demos based on your request
Send service updates or relevant communications (if opted in)
Send helpdesk alerts or appointment reminders via SMS (if opted in)

We do not sell your personal information to third parties.

5. Information Sharing

Access is restricted to COBAIT personnel on a need-to-know basis
Data may be shared with legal or regulatory bodies when required
Payment processors receive limited data only during invoicing or service billing
SMS consent is not shared with any third party

6. SMS Communications

SMS is opt-in only; we do not auto-enroll users
Used solely for support updates, appointment reminders, or login-related alerts
Message frequency is low and based on activity
Carrier message/data rates may apply
You can opt out anytime by texting STOP

7. Managing Consent & Your Rights

Under GDPR, CCPA, and other global privacy laws, you may:

Request access to your personal data
Request corrections or deletion
Withdraw consent at any time
Object to processing or request data portability
Submit complaints to your data protection authority

To exercise these rights, use our Opt-Out Preferences Page or email info@cobait.com.

8. Security Measures

Website is encrypted via HTTPS (SSL/TLS)
Access to backend systems is limited to COBAIT admins
Regular software updates and basic security auditing performed

9. Third-Party Links

Our website may contain links to other websites. COBAIT is not responsible for their privacy practices. We recommend reviewing their respective privacy policies before use.

10. Data Retention

Contact form data: Retained for 24 months unless requested otherwise
SMS-related data: Deleted upon opt-out or inactivity
Email communications: Retained as per legal and business requirements

11. International Data Transfers

COBAIT primarily operates in the United States. Data submitted from other regions may be transferred to and processed on servers located in the U.S.

12. Policy Updates

This Privacy Policy may be updated without notice. The latest version will always be posted on this page with a revised “Effective Date.”

13. Contact Information

COBAIT
9494 Southwest Freeway #850
Houston, TX 77074, USA
Phone: +1 (832) 709-0541
Email: info@cobait.com